AI-Driven eCommerce Catalog Operations for a Multi-Channel Furniture Brand

Results at a glance

Catalog Accuracy at Scale

Improved product listing accuracy to 99.5% across marketplaces and D2C channels.

Faster Time to Market

Reduced product upload and update timelines by 62%, enabling faster launches.

Operational Efficiency

Cut manual catalog effort by 70% through AI-assisted workflows with human verification.

TRANSFORM Solutions didn’t just manage our catalog. They made our eCommerce operations scalable, accurate, and stress-free.

EXECUTIVE SUMMARY

TRANSFORM Solutions partnered with a growing furniture and home interiors eCommerce brand operating across D2C and marketplace channels. As product volume and channel complexity increased, catalog accuracy and speed became critical to revenue performance.

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TRANSFORM implemented AI-assisted catalog operations supported by Human in the Loop validation to manage product data, attributes, images, and platform-specific requirements. The result was a scalable, reliable catalog system that reduced errors, accelerated launches, and improved operational efficiency without increasing internal headcount.

CLIENT BACKGROUND

The client is a design-led furniture retailer that sells across multiple online channels, including its own website and third-party marketplaces.

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With a large and frequently changing product catalog, the brand needed a structured way to maintain accuracy, consistency, and compliance across platforms while supporting growth.

THE CHALLENGE

Frequent catalog errors across platforms
Slow manual product uploads and updates
Inconsistent attributes and specifications
High operational load on internal teams
Revenue loss due to delayed listings and corrections

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As scale increased, these issues directly impacted conversion rates and operational costs.

WHY IT MATTERED

In the furniture eCommerce industry, catalog quality has a direct impact on buyer trust, returns, and conversion rates.

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Inaccurate dimensions, materials, or images lead to customer dissatisfaction and lost revenue. Without a scalable catalog operation, growth across channels would continue to introduce risk and inefficiency.

SOLUTION

TRANSFORM Solutions delivered a managed eCommerce catalog operations model combining AI automation with Human in the Loop validation.

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This included
AI-assisted product data structuring.
Marketplace-specific attribute mapping
Human verification for critical data fields
Ongoing catalog maintenance and updates
Quality checks aligned to conversion and compliance

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The approach ensured speed without sacrificing accuracy.

BEFORE–AFTER TRANSFORMATION

Before

Manual catalog updates across channels
High error rates in product listings
Slow product launch cycles
Heavy internal workload
Inconsistent customer experience

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After

AI-powered catalog workflows with human validation
Near-perfect listing accuracy
Faster product launches across platforms
Reduced internal operational burden
Consistent, trusted product experience