"This was a very complex and urgent project that required industry knowledge, analysis skills and attention to detail. TransForm excelled in all areas - they not only did what was asked, but exceeded all expectations. They are professional, extremely responsive and the quality of their analysis was brilliant. I have absolutely no hesitation in recommending them. We will definitely be using them again for this type of work. Take my word for it - use these guys and you will NOT be disappointed!"
TransForm today is at a stage in its history where life has come a full circle for the organisation. Today TransForm has a team strength of over 190 employees and has three major verticals that has functions as its operations in the areas of BPO Services, Contact Center and Web development sectors. TransForm has experienced through the years since inception, and also seen through effortlessly the economic slowdown as well with sustainable figures in growth. There has been consistently an upward trend in the range of 20% - 30% year on year since 2002. Having started with just four American clients over 15 seats, TransForm today, proudly serves its base of over 120 clients globally with their geographies not limited to the USA, but extending to UK, Canada, Australia, France, Russia, Estonia, UAE, Israel, Costa Rica, Saudi Arabia, Finland and New Zealand to name a few. These are our regular client bases and not just one time projects.
TransForm’s growth and reach across continents is now capped with the esteemed partnership and expansion of our business venture in Canada. This success story was possible after the consistent efforts between one of our very honourable, initial and a very long term regular esteemed patrons, Mr Sergey Vorozhtsov and our Founder & CEO Mr Asfaq Shiliwala. Transform today has a registered office in the United States with Mr Vorozhtsov also handling Sales for TransForm in Canada. With our continued and benchmarked levels of service TranForm endeavours to savour many more such fruitful business relationship for its success, expansion and growth in order to be in line with its vision to be become a world class service provider in the industries we are present.
TranForm today also enjoys a significant 45% of revenues coming in from repeat clientele, this has been only possible in the present due to our unmatched and consistent levels of service delivery and our firm belief in the philosophy of customer delight through our processes and operations.
The Infrastructure at TransForm today is spread across four floors of a state of the art facility in its operations giving another justification of our stability and expertise.
Hence, with the increased capacity, a new management structure, new challenges and inception of new verticals in our business TransForm once again stands at a very defining moment in its history where we aim to once again begin a chapter that will mark the commencement of a new movement in our growth and customer relations. Therefore, we have come a full circle and we very much realise it is not the time to relax on our achievements and laurels, but yearn to move close to our vision day by day and constantly look for more challenges and avenues.
